Consulting Services
Business Consulting
We help YOU during all stages of a project: from team constitution to process optimizations and controlling!
how we can help
As consultants, we diagnose problems through in-depth analysis, including mystery shopping and satisfaction surveys for customers and employees, to identify the best business solutions
Evaluation & Diagnosis
Business Process Management (BPM)
Our consulting services combine deep industry expertise with strong methodological competence, honed through numerous national and international projects in Strategy, Process, and IT Management. We support customers at every stage of a project, from team formation and modeling method specification to quality assurance, training, process optimization, and control
Strategy & Operations Models
Today's consumers are well-informed, with high expectations for service, choice, speed, and convenience. Companies that fail to adapt will lose market share. We help businesses develop and sustain a customer-focused environment using an Organization Development Model based on best practices. Our approach integrates vision, mission, competitive positioning, and customer needs into a cohesive strategy. At the core of your operations will be a business process roadmap that defines customer interactions, employee responsibilities, and daily operations management to deliver world-class service
Lean Conflict
Lean thinking shifts management focus from optimizing individual technologies and departments to optimizing the flow of products and services across entire value streams. This approach reduces waste, requiring less effort, space, capital, and time, while producing goods and services at lower costs with fewer defects. It enables companies to respond quickly to customer demands with high variety, quality, and speed, while simplifying and improving information management
Numbers
Client results
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